Job Description

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At Penn Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive total rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

We Love Our Work.

• Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.
• Retrieve, prepare, display, sell and serve products to guests as required to serve party room events.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures.
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning, sanitizing, sweeping and mopping all areas.
• Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors.
• Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products.
• Perform tasks as needed to complete necessary paperwork, account for cash, credit or check payments and make appropriate drops.
• Set up, tear down and clean up party room areas for events including proper arrangement and presentation of tables, chairs, decorations, AV equipment, stages, podiums, dishes, tableware, glasses, cups, and food and beverage products or other props or products as needed.
• Operate machinery as needed including cash registers where applicable and beverage machines.
• Receive and properly store and use items including pop canisters, CO2 tanks, bottled beverages and linens.
• Comply with all alcohol awareness training.

Bring Us Your Best.

• High school diploma or general education degree (GED); or a minimum of one to three months of related experience and/or training; or equivalent combination of education and experience.
• Ability to prepare, read and comprehend documents. Ability to write reports and correspondence.
• Ability to speak and communicate effectively with individuals and before groups of people.
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to qualify for any and all licenses or permits required by local, state or federal law.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee frequently is required to talk or hear.
• The employee is frequently required to stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is sometimes very loud.

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Starting Salary

18.24

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