Job Overview DELI/COFFEE SHOP LEAD BARISTA at Kroger Mountain View Foods. Assist manager with daily operating procedures, maximize financial contribution, and supervise associate development. Model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Responsibilities Deliver and encourage other associates to deliver excellent customer service Assist managers in hiring new associates Train and develop associates to demonstrate all customer service and operating standards Verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner Demonstrate and verify all Starbucks standards are followed Maintain health, safety, and sanitation guidelines for all products Perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters Comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards Assist in kiosk scheduling and adjust staffing to meet store and business needs Verify all cash handling and cash register functions are performed in an accurate and consistent manner Verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked Communicate new product information to associates in an effective manner Completes accurate, timely reports, as required Successfully complete and implement Advanced Store Training Ensure common associate areas (e.g., break rooms and training areas) are inviting and reflect "Our People Are Great" Supervise and coach direct reports in performance, complete performance reviews, and provide feedback Must be able to perform the essential functions of this position with or without reasonable accommodation Qualifications Minimum High school diploma or general education degree (GED), plus one-two years' experience in customer service, plus six months management experience; or combination of relevant education and experience. Minimum 18 years of age/19 in Idaho Ability to pass drug test Ability to work in a fast-paced environment Ability to work weekends on a regular basis and work any shift Accuracy/attention to detail Ability to organize/prioritize tasks/projects Barista certification Any licenses or certificates required by federal and/or state Desired Knowledge of company policies, procedures, and organizational structure Related experience About Us Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we strive to bring diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work to create amazing experiences for our customers, communities and each other, with food at the heart of it all. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our King Soopers family! What You’ll Receive From Us The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to: A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and more. Up to $21,000 in tuition reimbursement over your career, through our Continuing Education program. Growth opportunities through industry-leading training programs and diverse career pathways. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Dairy Product Manufacturing #J-18808-Ljbffr Kroger Mountain View Foods
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